Thermador Dishwasher Recall - United States and Canada

On October 1, 2015 BSH Home Appliances Corporation, the manufacturer of Thermador® dishwashers, voluntarily agreed, in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada to conduct a recall to replace the power cords on certain models of Thermador brand dishwashers. The Thermador brand dishwashers were manufactured from August 2009 through December 2013 and sold through appliance and specialty retailers in the United States and Canada.

Please read this notice carefully and enter your model and serial numbers below to determine if your dishwasher is affected or to register for the free repair.


To find out if your dishwasher is included in this recall, follow the steps below:

1) Locate your Model and Serial number. (See illustrations A and B)

2) Enter your full Model Number, the first 4 numerical digits after FD only for your Serial Number, and the 5 digit Production Code. Click on the Check Recall Status button.

  • If you have multiple units, you can enter up to 4 affected models before continuing to the next step.
  • If your model is affected, click on the Register Your Model(s) link once you have entered all affected units.


You may also call the safety recall hotline at

(888) 965-5813. Hours: Monday through Sunday

8:00 a.m. to 8:00 p.m. EST

Model Number 

(Full Model Number, see location A)

  e.g. DWHD640JFP/63

Serial Number 

(First 4 numbers after FD, see location B)

  e.g. 9313

Production Code

(See location C)

 e.g. 00123


NOTE: Pay special attention to the serial number of your dishwasher because not all dishwashers of the same model are included. All fields above are required. Maximum of 4 affected units per registration and only 1 registration per address accepted.

Model Number
Serial Number
Production Code